These terms govern your access to and use of Convertlr's WhatsApp Business CRM service.
Last updated: May 4, 2026
By creating an account or using Convertlr, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the service on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Convertlr provides a CRM platform that integrates with WhatsApp Business to help small businesses manage their sales pipeline, contacts, and customer conversations. Our service includes:
To use Convertlr, you must:
Our service integrates with WhatsApp Business through Meta's official onboarding flow. When you connect your WhatsApp Business account:
New users receive a 14-day free trial with full access to all features. No credit card is required to start. At the end of your trial, you must subscribe to continue using the service.
We offer monthly and annual subscription plans. Subscription fees are billed in advance and are non-refundable except as required by law. Prices are subject to change with 30 days' notice.
Payment is processed securely through our third-party payment providers. By providing payment information, you authorize us to charge your selected plan's fees.
You may cancel your subscription at any time. Your access continues until the end of your current billing period. We do not provide refunds for partial months.
You agree not to use Convertlr to:
You retain ownership of all data you input into Convertlr. By using our service, you grant us a limited license to process your data solely to provide the service to you.
Convertlr and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.
If you provide suggestions, ideas, or feedback about our service, we may use them without obligation to you.
We strive to keep Convertlr available, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue the service at any time. We are not liable for any downtime or data loss caused by circumstances beyond our reasonable control.
CONVERTLR IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR:
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Convertlr and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
We may modify these Terms at any time. We will notify you of material changes via email or by posting a notice on our website. Your continued use after changes take effect constitutes your acceptance of the modified Terms.
We may suspend or terminate your account if:
Upon termination, your right to use the service ceases immediately. We may retain your data as required by law or for legitimate business purposes.
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of the jurisdiction where our company is registered.
If you have questions about these Terms, please contact us:
Convertlr
Email: legal@convertlr.com
Convertlr is an independent product and is not affiliated with or endorsed by WhatsApp or Meta. WhatsApp integration uses the Meta's official onboarding flow.
Our team is ready to answer any questions about our Terms of Service or Convertlr in general.
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